Shipping & Returns
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and stating the reason for your return the original receipt and the order #.
2. Some items can not to be returned if they are opened. Thisi nclude perishable items, music, software, and video games.
3. Merchandise that has been used, broken or damage will not be accepted for return or exchange. However within accepted returns funds will be refunded to the original payment source and you must return shipping. And free returns on items arrived damaged or defective.
Some items maybe subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Payment PolicyAccepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
All orders are shipped within 24- 48 hours Monday – Friday 8am – 5pm. We ship Worldwide although some items are limited for shipping International.
we use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Most products we do offer free shipping. Those that aren’t the rate charged for the shipping of your order is based on. the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.