1* original Samsung Galaxy Note9 mobile phone(unlocked,Battery is used, the capacity may be less than 4000mAh)
1* data cable
1* USB Adaptor
1* manual book
Q: what’s the DHL remote fee?
A: After buyer choose DHL shipping way, we will check your address, some city will be remote area for DHL, Remote cityneeds to pay for extra 40USD shipping cost. pls know that this remote cost is charged by DHL, not our seller, we will talk with you how to pay for this cost. and if you want to check remote area, pls click here:DHL Remote Check
Q: Who pay for the tax?
A: All shippment may need to pay for customs tax. pls notice the buyer should be responsable for the tax and good clearance, thank you!
Q: What’s the Aliexpress standard shipping?
A: Aliexpress standard shipping is a logistic service offered by Alibaba logistic provider “CaiNiao”. This service covers the shippment from China to worldwide. The parcel will be delivered by shipping companies like Singapore post,Sweden post,Spanish post,etc. shipping company is choosed by systems–automatically assigned by the system. we can not choose the shipping company.
Q: what frenqency the phone support?
A: in our specification,you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator.
Q: what kind charger inside the parcel?
A: Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge
Q: how long the warranty?
A: we offer 6 months warranty (not include the screen broken by buyer themselves,or use the phone incorrectly,etc.), we can refund or replace phone after you get phone within15 days (if the phone has problem), or we just can give warranty if you use the phone more than 15 days, pls notice!
Q: How to leave feedback?
A: If you are satisfy with us and our product, please give 5 stars and leave good review , we will offer some discount or gifts for your new order. and promise extra half a year warranty. If you have any problem with product,delivery,service, etc, please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!
if you leave 5 stars and positive feedback within 3 days after you get parcel, we will add more 6 months warranty;
if you leave 5 stars and positive feedback within 7 days after you get parcel, we will add more 3 months warranty;
Due to the price is changes everyday in our market, so we will not refund the price difference. pls understand, thank you!